Unethical conduct

Unethical conduct is not necessarily illegal conduct, and the difference between ethical and unethical conduct can be difficult to spot. Using the Internet, identify an example within the last year of a company engaging in legal but arguably unethical conduct. Determine two reasons why this conduct could be deemed unethical and why you believe the company failed to make the right decision.
When it comes to legal conduct, where are laws found and what is the purpose of law? Which do you most agree with? If running a business, where should a business executive look to find and understand the law that governs their business?

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Sample Answer

Meta’s Algorithmic Amplification of Divisive Content: A Case of Legal Yet Unethical Conduct?

In 2023, Meta (formerly Facebook) faced widespread criticism for its algorithmic amplification of divisive and harmful content, despite it remaining legal within the current regulatory framework. Here’s why this conduct could be deemed unethical and why I believe they made the wrong call:

Unethical Reasons:

  1. Prioritizing engagement over safety: Meta’s algorithms are designed to maximize user engagement, often through emotionally charged content that sparks anger, fear, and outrage. This prioritizes clicks and ad revenue over the well-being of users and society, potentially exacerbating polarization and real-world harm.
  2. Exploiting human vulnerabilities: Meta’s algorithms exploit our confirmation bias and tendency towards negativity. By feeding us content that reinforces our existing beliefs and anxieties, they create echo chambers that hinder critical thinking, empathy, and constructive dialogue.

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Why They Failed:

  1. Abdicating social responsibility: As a powerful platform with billions of users, Meta has a responsibility to promote social good and mitigate potential harms. Instead, they prioritize profits by fueling a “doomscrolling” addiction, neglecting the detrimental impact on mental health, democracy, and social cohesion.
  2. Short-term gain over long-term sustainability: While engagement metrics might look good in the short term, Meta’s approach erodes trust, fuels misinformation, and risks alienating users. This could ultimately damage their reputation, brand image, and long-term user base.

Legal vs. Ethical:

Laws are typically established by legislative bodies and enforced by judicial systems. They are often based on societal values and aim to maintain order, protect rights, and promote fairness. However, ethical considerations go beyond the legal minimum. They encompass moral principles, social responsibility, and a sense of what’s “right” or “wrong,” often evolving faster than legal frameworks.

Finding and Understanding the Law:

Business executives should primarily seek guidance from:

  • Industry-specific regulations: Laws and regulations specific to their sector, outlining permitted activities, consumer protections, and compliance requirements.
  • Legal counsel: Consulting with qualified lawyers ensures they understand the legal intricacies and potential risks associated with their decisions.
  • Ethical frameworks: Industry codes of conduct, ethical guidelines, and best practices offer valuable guidance for navigating gray areas where legality doesn’t always equate to ethicality.

My Stance:

I believe that ethical considerations should always hold weight alongside legal compliance, especially for powerful entities like Meta. While navigating the complexities of legality and ethics can be challenging, prioritizing long-term societal well-being and responsible use of technology should be paramount. Businesses have a responsibility to not just follow the law, but also to act with integrity and contribute to a better future for all.

Remember, this is just one example, and the conversation around ethics and technology is constantly evolving. Feel free to explore further:

  • Research other recent cases where companies engaged in legal but questionable conduct.
  • Analyze different ethical frameworks and their applicability to modern business challenges.
  • Investigate the role of technology companies in shaping public discourse and their potential impact on democracy and social fabric.

By actively engaging in these discussions, we can collectively push for a future where technology serves humanity, not the other way around.

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