You have just been named the new Training Director for "Computers Are Key." It is a distributor of computers and computer related items. "CAK" employs 5,000 employees, and positions range from warehouse supervisor to hi-lo driver, to picker/packer to office positions.
Susan Hughes, the VP of HR has been reviewing workers' compensation claims and realizes she has a problem. Three out of five employees complain of work related accidents and incidents, ranging from back injuries to neck strains.
Dr. Hughes has asked you to put together a training program for the warehouse personnel. In addition, she would like you to develop a training program for newly promoted managers.
- What type of training will you recommend to her and why?
- How will you decide what training will best service her needs?
- What questions do you need to know the answers to before moving forward with her request?
Assigment 2
After reading chapter 8, submit your responses to the following questions:
What is the purpose of an employee orientation?
List and briefly explain each of the steps in the training process?
What is negligent training?