Total Quality Management

Identify customers (internal and external) and what they value.
Identify products and/or services and determine which are most valued by customers.
Create a basic flowchart of the current processes.
Provide suggestions for improvement and explain how these suggestions will address the current issue.
Create a flow chart of how the processes should look based on your suggestions for improvement.
Support your TQM plan with scholarly and/or credible sources.
Include visual enhancements in your presentation. These may include: appropriate images, a consistent font, appropriate animations, and transitions from content piece-to-content piece and slide-to-slide. It is recommended that you access Garr Reynolds Top Ten Slide Tips (http://www.garrreynolds.com/preso-tips/design/ ) that provides useful assistance with creating successful PowerPoint presentations.