The Board of Trustees just appointed a new CEO for the health system
The Board of Trustees just appointed a new CEO for the health system you work in. After the initial meeting with the Chief Medical Officer, it was determined that serious attention is needed for a failing Risk Management department. Due to budget cuts and the previous administration's direction, the Risk Management department lost two personnel along with significant resources. As a result, your organization's health system has experienced an unusual increase in injuries, accidents, and illness (mostly nonsocomial infections). The senior department directors believe that many of these issues could have been prevented. In addition, new federal mandates and IT projects are further challenging morale and some patients have spoken to the local media. The clinical teams are willing to assist, however their time is limited as they must devote efforts to patient care.The risk management department is falling apart and you were approached by the COO (Chief Operations Officer) to re-energize and rebuild this department. The COO wants you to present a "rough draft" of a process that will assist in laying the "ground work" for a successful start. It is understood by all that this is a huge task, however this is your opportunity build rapport and trust with your patient community, clinical and support staff, as well as the team members that will work directly with you on this new project.
Using Keys to a Success Factors For Risk Management, on page 38 of your text, as a guide: develop a "rough" draft of a risk management program and address the following items in your draft.
- Explain the risk management process (include examples).
- Develop a "rough" draft of a Risk Management program.
- Use your imagination and have fun. I am looking for the process.