. Pick a TV show/movie or previous example from your own life of a coaching session gone horribly wrong. Describe the situation and what you would do differently (as the coach).
Q10
• Discuss the benefits of Agile project management.
• Under what situations might six sigma may not be desirable
• As a project manager, how would you identify competitors for your small business that wants to launch a project?
• Offer some practical suggestions as to how a company can include the impact of Six Sigma on various levels of planning.
Sample Answer
Coaching Session Gone Horribly Wrong
A clear example of a coaching session gone wrong can be drawn from the TV show "Ted Lasso." While Ted is an excellent manager and mentor, his early interactions with some team members, particularly Jamie Tartt, often started as ineffective, one-sided lectures rather than collaborative coaching sessions.
The Situation: Jamie Tartt's Insubordination
Scenario: In Season 1, Jamie Tartt, a supremely talented but self-centered young footballer, consistently ignores the team-centric plays designed by Ted and his staff, choosing instead to try and score glory goals solo. When Ted finally pulls him aside for a "coaching" session, the interaction is characterized by:
Lack of Coachee Ownership: Ted tells Jamie what the problem is ("You're making the whole team worse") and offers the solution ("You need to pass the ball and be a team player") without asking Jamie to diagnose the problem himself or commit to a behavior change.
Unclear Goal: The goal is presented as a moral imperative ("be better") rather than a specific, measurable behavioral change (e.g., "increase successful pass attempts in the final third").
Defensiveness: Jamie shuts down immediately, often dismissing Ted's advice with sarcastic remarks or simply tuning him out because he feels attacked, not understood. Ted focuses too much on telling and not enough on listening to the root cause of Jamie's need for personal glory.
What I Would Do Differently (Using GROW)
As the coach, I would shift the interaction from a directive lecture to an exploratory coaching dialogue using the GROW model to give Jamie ownership: