System Analysis and Design

Order Description

Assignment 1

(1) New Century Health Clinic Case Study
Complete the Chapter 1 Introduction to Information Systems case study on page 43 – Read the New Century Health Clinic Case Study. Answer the four questions and submit.

(10 points) (3 pages)

1. Create an organization chart of the office staff using Microsoft Word or a similar program, or you can draw it by hand. In Word 2010 and Word 2007, click the Insert

tab on the Ribbon, then Smart Art, then Hierarchy.
2. Identify at least three business processes that New Century performs, and explain who is responsible for the specific tasks.
3. Explain how New Century might use a transaction processing system, a business support system, and a user productivity system. For each type of system, provide a

specific example, and explain how the system would benefit the clinic.
4. During the systems development process, should New Century consider any of the following: B2B, vertical and horizontal system packages, or Internet-based solutions?

Explain your answers.

Assignment 2

(1) Analyzing the Business Case Review Questions
Complete the chapter 2 – Analyzing the Business Case review questions on page 86. Submit your work here. (20 points) (2 pages)
Review Questions
1. What is a business case? How does a business case affect an IT project?
2. What is a SWOT analysis and why is it important?
3. What are five common reasons for systems projects?
4. What are some internal and external factors that affect systems projects?
5. What are some advantages and disadvantages of a systems review committee?
6. What is feasibility? List and briefly discuss four feasibility tests.
7. How do tangible benefits differ from intangible benefits?
8. What are the steps in a preliminary investigation?
9. What is project scope? What is a constraint? In what three ways are constraints classified?
10. Explain how you might use fishbone diagrams, Pareto charts, and XY charts in problem-solving. Be specific, and describe the advantages of each tool.

Assignment 3

Chapter 3 – Managing Systems Projects. Page 129 – Read the SCR Case Simulation and complete the four requirements on the task list. (16 points)
1. We need a corporate goal for SCR that refers to our new training activity. Prepare a draft to show Jesse.
2. Jesse wants my opinion on whether or not SCR needs a system review committee. Need to prepare a recommendation and reasons.
3. D raft a project scope statement for the TIMS system and describe the constraints. She said be specific.
4. Need to identify the people I want to interview to learn more about the new training activity, and prepare a list of the questions I will ask.
* I attached a 2 pages word document named “online assign” you can rewrite to save time

Assignment 4

(2) Communication Tools Review Questions
Part 1 Communications Tools
Generate responses to the odd-numbered Review Questions found on page 647 of the textbook. (20 points)(2 pages)
1. Describe the why, who, what, when, and how of communications. Explain each term and give an example. Also, what is a corporate culture and why is it important?
2. What techniques can help to improve your e-mail communications?
3. When preparing an oral presentation, what six tasks should you perform?
4. Why are visual aids important? Give at least three examples of different types of visual aids, and explain how you would use each type in a presentation.
5. Name three specific strategies you can use if you get nervous during a presentation.

(2) CASE Tools
Complete the odd-numbered Review Questions found on page 666 of the textbook. (20 points). (2 pages)
1. Define CASE, CASE tools, and a CASE environment.
2. Describe 4GLs and their characteristics.
3. What are forward and reverse engineering tools, and how are they used?
4. How is a report generator used, and what is a mock-up report?
5. What are some features of the Visible Analyst CASE tool?

Assignment 5

(3) Financial Analysis Review Questions
Part 3 – Financial Analysis Tools
Complete the odd-numbered Review Questions found on page 687 of the textbook and submit here (20 points). (2pages)
1. What is economic feasibility? How do you know if a project is economically feasible?
2. What is a chargeback method? What are four common chargeback approaches?
3. What is payback analysis, and what does it measure? What is a payback period, and what is the formula to calculate the payback period?
4. What is present value analysis, and what does it measure?
5. Why is it difficult to assign a dollar figure to an intangible cost? When and how can it be done? Provide an example with your explanation.

Assignment 6

(3) Baxter Community College Case Study
Chapter 4 – Requirements Modeling
Page 185 – Read the Baxter Community College case study and answer the four questions (10 points).
Baxter Community College is a two-year school in New Jersey. Twice a year, the records office at Baxter mails requests for donations to the alumni. The staff uses a

word processing merge file to create personalized letters, but the data on past contributions and other alumni information is stored manually. The registrar, Mary

Louise, recently submitted a systems request asking the college’s IT department to develop a computerized alumni information system. The school does not have a formal

systems review committee, and each department head has an individual budget for routine information services. Todd Wagner, a systems analyst, was assigned to perform a

preliminary investigation. After reading his report, Mary asked him to proceed with the systems analysis phase, saying that a formal presentation was unnecessary. Todd

has scheduled an interview tomorrow with her, and he asked you to help him prepare for the meeting.

1. Make a list of the topics that you think Todd should cover during the interview.
2. Prepare a list of specific questions that Todd should ask. Include open-ended, closed-ended, and range-of-response questions.
3. Conduct student-to-student interviews, with half the students assuming Todd’s role and the other half playing the registrar.
4. Document the information covered during the interviews.

Assignment 7

(4) Data and Process Modeling Review Questions
Chapter 5: Data and Process Modeling
Page 236 – Answer the Review Questions (20 points). (3pages)
1. Describe data and process modeling, and name the main data and process modeling techniques.
2. Describe the Gane and Sarson symbols used for processes, data flows, data stores, and entities. Give four examples of typical names for processes, data flows, data

stores, and entities.
3. What is the relationship between a context diagram and diagram 0, and which symbol is not used in a context diagram?
4. What is meant by an exploded DFD?
5. Describe a data dictionary and give examples of how and when it is used.
6. Explain the DFD leveling technique.
7. What is a balanced DFD?
8. Describe the steps in creating a decision table.
9. Discuss the pros and cons of decision tables versus decision trees.
10. What is structured English?

Assignment 8

(4) Tangible Investments Corporation
Chapter 7: Development Strategies
Page 326 – Read the Apply Your Knowledge case #3 – Tangible Investments Corporation and answer the four questions/tasks (10 points). (2 pages)
Tangible Investments Corporation Situation:
Tangible Investments Corporation needs a new customer billing system. As project leader, you decided to create a prototype that users can evaluate before the final

design is implemented. You plan to use a traditional structured analysis methodology. To prepare for your meeting with top management tomorrow, you need to review the

following topics.
1. Explain the main purpose of prototyping.
2. Explain why a prototype might or might not evolve into the final version of the system.
3. Describe the tools typically used in developing prototypes.
4. List three advantages and three disadvantages of prototyping.