Read article:
Crandall, W. R., Parnell, J. A., & Spillan, J. E. (2020). Forming the crisis management team and writing the plan. In Crisis management: Leading in the new strategy landscape (3rd ed., pp. 136–166). Author.
Campos-Moreira, L. D., Cummings, M. I., Grumbach, G., Williams, H. E., & Hooks, K. (2020). Making a case for culturally humble leadership practices through a culturally responsive leadership frameworkLinks to an external site.. Human Service Organizations: Management, Leadership & Governance, 44(5), 407–414. https://doi.org/10.1080/23303131.2020.1822974
della Cava, M. (2020, June 18). Charleston church shooting, 5 years laterLinks to an external site.. USA Today, 04A
Directions:
Summarize the Charleston church shooting crisis.
Identify at least one issue that could arise during a team’s crisis response related to cultural differences within the community or between the human services professional practitioners and service users. You may refer to crisis in general, but connect your potential issues to the Charleston crisis.
Explain why motivating and training teams is an important part of the pre-crisis phase.
Find one resource, course, or other tool that could be used as professional development for your team of human services professional practitioners. Share the link or other retrieval information for this professional development resource.
Explain how your chosen resource, course, or other tool could help motivate, train, or create a sense of safety for the team in order to prepare the team to respond to the crisis in a culturally responsive manner. Refer to Learning Resources and at least one source from your own research to support this explanation.