The deliverable for this element of the project is a table that you may create in Word or Excel. The table should include at minimum 10 project stakeholders using the following headings:
Stakeholder
Communication Needs
Method/Medium
Timing/Frequency
Further, each stakeholder is labeled in the table using the PMBOK® Guide categories:
Unaware
Resistant
Neutral
Supportive
Leading
Table 4.1: Stakeholder Engagement Matrix
Note
The PMBOK® Guide, 5th Edition lists the stakeholder engagement states/levels as follows:
• Unaware: Stakeholder is unaware of project and potential impacts (by project or to project; positive or negative).
• Resistant: Stakeholder is aware of project and potential impacts but resistant to change.
• Neutral: Stakeholder is aware of project but neither supportive nor resistant to change.
• Supportive: Stakeholder is aware of project and potential impacts but supportive to change.
• Leading: Stakeholder is aware of project and potential project impacts and champion of change with a goal to ensure the success of the project.