Stakeholder Analysis and Communication Tool for the healthcare organization

 


Analyze the Johns Hopkins Appendix C: Stakeholder Analysis and Communication Tool for the healthcare organization or clinical setting you selected. Attach the completed tool as an Appendix to Installment 3 of three. 
Analyze evidence from the literature and course materials, synthesize the information, and develop a 3-page scholarly response. Apply the following criteria: 
Reintroduce the identified gap in nursing care delivery quality or safety. 
Analyze the completed Johns Hopkins Stakeholder Analysis tool. 
Describe the stakeholder roles and rationale for selection. 
Critically appraise and synthesize two (2) scholarly journal articles specific to group dynamics, stakeholder selection, and/or project management leadership strategies. 
Recommend a quality improvement model for the selected quality improvement initiative. 
Provide a rationale for the selection of this model. 
Identify any potential benefits and limitations of this model.

Sample Answer

 

 

 

 

 

 

 

Scholarly Analysis of Stakeholder Engagement for Quality Improvement

 

 

Reintroduction of the Identified Gap

 

The continuous improvement of healthcare quality and safety often centers on resolving specific systemic failures. The gap previously identified in the selected [Specify Healthcare Organization/Clinical Setting, e.g., pediatric intensive care unit] is [Clearly restate the gap, e.g., the persistent non-adherence to the established protocol for central line dressing changes, leading to a Central Line-Associated Bloodstream Infection (CLABSI) rate above the national benchmark]. This issue directly impacts patient safety, extends lengths of stay, and undermines the organization’s mission to deliver high-quality care. A quality improvement (QI) initiative is essential to close this gap by addressing the communication and workflow complexities inherent in this clinical process.

he completed tool categorizes these individuals based on their influence (power to affect the project) and interest (willingness to be involved), which guides the communication strategy (e.g., individuals with high influence and high interest require close management and frequent updates).

 

Critical Appraisal of Scholarly Literature

 

Effective QI relies on sound project management and group dynamics to overcome the inherent resistance to change in healthcare.

 

1. Group Dynamics and Shared Mental Models

 

A scholarly article focusing on group dynamics in healthcare teams (e.g., a study by West et al. on team reflexivity and innovation) highlights the importance of a shared mental model for strategic success. When groups—including QI teams and frontline staff—share a clear understanding of the project's goals, methods, and individual roles, communication noise is reduced. The authors argue that team reflexivity (the process of regularly reflecting on and adjusting the team's working process) significantly correlates with improved patient outcomes. Applying this to the QI initiative, it implies that the Stakeholder Analysis is insufficient unless it is followed by regular, structured communication designed to build and maintain a shared understanding of the CLABSI reduction protocol, ensuring all stakeholders (from the CNO to the frontline nurse) see the problem and the solution identically.

 

2. Project Management Leadership and Change Agility

 

A scholarly article discussing project management leadership strategies in complex organizational change (e.g., a study by Kotter or similar works on change management) often advocates for a transformational leadership style combined with change agility. This literature emphasizes that successful QI requires the project lead to do more than just manage tasks; they must inspire and align the entire organization. The literature suggests that the initial selection of the Project Sponsor and Team Leader must prioritize individuals with demonstrated ability to communicate a compelling vision (the why of reducing CLABSI) and empower frontline staff to lead the how. This contrasts sharply with purely transactional management, suggesting that stakeholder selection is a strategic step toward securing emotional commitment, not just compliance.