Stages of change model

Stages of Change
Chapter 25 – Controlling. Text: Healthcare Management, Dunn & Haimann. 9th Edition. 2014
Read the article “Stages of Change Model.”

http://www.addictioninfo.org/articles/11/1/Stages-of-Change-Model/Page1.html

Answer the following questions

Of what benefit does the Stages of Change model offer to the health care manager who wants to encourage efficiency and the highest standards of service?
What lessons can be learned from the Stages of Change in helping employees steer away from inappropriate actions on the job?