Software

1- Software is a manual process that is automation. Old processes include mailing checks for bills versus new
on-line bill payments. Discuss and provide examples of automated processes and discuss the value. (Chapter
1)
2- Discuss processes and the Transformation Process, discuss the advantages (Chapter 1)
3- Chapter 2 Discuss ERPs, Supply Chain and CRM systems. Define them discuss their value, discuss the
architecture and the value of each. Who are the tailored for?
4- Discuss how the internet impacted the business world, the culture, business processes. (Chapters 3 and 4