SERVICE STRATEGY

Demand Management

1. What does the business need from Information Technology?
2. What are the Information Technology Strategies needed to satisfy the business?
3. Describe your company strategy for managing demand for IT services.

Financial Management

1. Describe your vision of how the business will fund technology (Financial Management).
2. Describe any charge-back policies to departments for your IT services.

Portfolio

1. What IT Services will be supported?
2. Will there be any services outsources?