SELF-ASSESSMENT — CONFLICT-MANAGEMENT CLIMATE

Order Description UNIT SIX INTRODUCTION Unit 6 Intro: Research Topic 4-Building Interorganizational Bridges You are now well on your way to seeing many issues in Conflict Management. As you continue in your study and practice, you will be drawn to specific areas that are relevant to your calling and direction. As you navigate these areas, you will gain skills and wisdom to guide others to manage organizational conflicts as well. In Unit 2, we began with “How Do I Build Internal Bridges for Managing Conflict?” Remember that we are all growing in these areas of Conflict Management, a major focus and time commitment in our leadership. In Unit 3, we went from managing our own internal bridges to coaching others to manage and build intrapersonal bridges within themselves. In guiding people to “tell the story” we enter into a conflict coaching process to assist others in connecting the external conflict with the conflict that often takes place within oneself. In Unit 4, we asked “How Do I Build Interpersonal Bridges for Work Relationship Conflict?” We lead the person to create and envision the Best Story, that is, to envision the best possible outcome to a conflict and lead a person in developing new skills. Last week in Unit 5, we viewed current conflict leaders in our IN THE FIELD Presentations that give us insight on how different conflict leaders interact with different environments. In Unit 6, we look at Research Topic 4 on building Interorganizational Bridges. Effective leaders develop skills to manage conflict between formal teams within organizations and between independent organizations. The principles and practices involved in personal conflict management now extend into guiding organizations to greater effectiveness. Remember the first steps of grace as the Lord comes to each of us to restore or increase our relationship with Him. Devote time to this wonderful and strong love (see Psalm 62:11-12) and continue in your peacemaking by coaching organizations to work well together. So let’s do good research into these areas and perform some self-assessments that will give you guidance on how to analyze your conflict situations. **NOTE: We also begin the process of creating Strategy #3: Your own Personal Conflict Strategy Action Plan for future development. UNIT SIX OUTCOMES Upon completion of this unit you should be able to: 1. Identify key characteristics of dysfunctional and functional conflict. 2. Articulate a heightened awareness of the role conflict plays in an organization. 3. Discuss the importance of creating a conflict-positive environment. 4. Understand the power of team building and collaboration as a means of avoiding dysfunctional conflict within the organization. 5. Help the student learn various approaches to conflict and negotiation in problem solving on personal, organizational, and global/cultural levels. 6. Engage in productive discussions on organizational conflict issues. UNIT SIX RESOURCES ? Textbook: The Peacemaker (3rd), Sande, Ken. (2004) ? Textbook: Conflict Coaching: Conflict Management Strategies and Skills for the Individual, Jones, Tricia & Brinkert, Ross (2008) ? Textbook: Communication in Global Business Negotiations: A Geocentric Approach, Rudd, Jill, &Lawson, Diana. (2007) ? 6.2a Word: Unit 6 Chapter Study Questions ? 6.5a PDF: Conflict-Management Climate Index ? 6.6a PDF: Team Effectiveness Critique ? Course Resources: Study Question Threaded Discussion Model ? Course Resources: Self-Assessment Guide ? Course Resources: Self-Assessment Summary Form ? Course Resources: Action Plan Guide ----------------------------------------------------------------------------------------------------------------------------------------- UNIT SIX ASSIGNMENTS 6.1 TEXT/MEDIA: TEXTBOOKS INTRODUCTION AND ALIGNMENT See Unit 6 Introduction Upon completion of this assignment you should be able to: ? Identify key characteristics of dysfunctional and functional conflict. ? Articulate a heightened awareness of the role conflict plays in an organization. ? Discuss the importance of creating a conflict-positive environment. ? Help the student learn various approaches to conflict and negotiation in problem solving on personal, organizational, and global/cultural levels. ? Understand the power of team building and collaboration as a means of avoiding dysfunctional conflict within the organization. RESOURCES ? Textbook: The Peacemaker (3rd), Sande, Ken. (2004) ? Textbook: Conflict Coaching: Conflict Management Strategies and Skills for the Individual, Jones, Tricia & Brinkert, Ross (2008) ? Textbook: Communication in Global Business Negotiations: A Geocentric Approach, Rudd, Jill, &Lawson, Diana. (2007) BACKGROUND INFORMATION This assignment builds on Unit 2’s foundation building internal bridges, Unit 3’s focus on building intrapersonal skills and Unit 4’s skills on building interpersonal bridges. In this Unit, we take the next step to building organizational bridges to other teams, departments, or other external and cultural organizations. INSTRUCTIONS 1. Read Part 4, Chapters 11 & 12, of The Peace Maker textbook. 2. Read Chapter 14 of Conflict Coaching textbook. 3. Read Chapters 1-2 of Global Business textbook. 6.5 UNIT ASSIGNMENT: SELF-ASSESSMENT — CONFLICT-MANAGEMENT CLIMATE Index INTRODUCTION AND ALIGNMENT This Self-Assessment provides an opportunity for evaluating one’s own perception of aptitude, attitude, skills, strengths, and weaknesses in conflict management situations. This Self-Assessment leads to creating strategic thinking and strategic goals in the Personal Leadership Conflict Strategy Action Plan at the end of the course. The outcomes, reflections, and strategies prepare you to complete a Personal Conflict Strategy Action Plan as a springboard to future leadership/management development. Upon completion of this assignment you should be able to: ? Prepare for self-assessment within a strategic perspective toward future development. RESOURCES ? 6.5a PDF: Conflict-Management Climate Index ? Course Resources: Self-Assessment Guide ? Course Resources: Self-Assessment Summary Form BACKGROUND INFORMATION The Self-Assessment assignments create time and statistically verifiable instruments for personal growth strategies. INSTRUCTIONS 1. Review the Self-Assessment Guide. 2. Do the Conflict-Management Climate Index. 3. Complete the Self-Assessment Summary Form based on this Index ------------------------------------------------------------------------------------------------------------------------------ Self-Assessment Guide STEP 1: Complete one brief Self-Assessment Summary Form for each assessment assigned. (for example, if two assessments are assigned, complete two Self-Assessment forms). The form includes: 1. Assessment: 1.1--The actual scores (or perceived outcome if no scores) for assessment 1.2--The interpretation of scores or outcome according to the instrument or your own interpretation of the assessment for your leadership. 1.3—A brief reflection (3-5 sentences) based on the assessment. 2. Analysis: 2.1—A Present Strength You Already Have to Develop 2.2—A Second Present Strength You Already Have to Develop 2.3—A Weakness/Need to Manage 3. Action Plan: 3.1—Action Step This Week to Develop Present Strength 3.2—Action Step This Week to Develop Second Present Strength 3.3—Action Step This Week to Manage Weakness/Need STEP 2: Name your Self-Assessment Summary document in the following manner: Your Name-Unit #-SA Title. STEP 3: Submit Self-Assessment Summary Form in Word format. SELF-ASSESSMENT SUMMARY FORM Name: ____________________________________ Course: ___________________________ Chapter and/or Self-Assessment Title: _____________________________________ 1. Self-Assessment: Reflect on the assessment in terms of scores, interpretation, final evaluation, or other activity, etc. 1.1-Score from the Self-Assessment (or perceived outcome if no scores): 1.2-Interpretation Provided in the Self-Assessment: 1.3-Reflection (3-5 sentences): 2. Self-Analysis: Write a brief analysis in relation to this assessment/activity: 2.1-Present Strength You Already Have to Develop Based on this Week’s Assessment: 2.2-Present Strength You Already Have to Develop Based on this Week’s Assessment: 2.3-Weakness/Need to Manage Based on this Week’s Assessment: 3. Self-Action Plan: What are three specific behavioral action steps you will take today or in the next week develop each of your strengths and to manage your weakness/need: 3.1- 3.2- 3.3-