Cami has an excellent track record of implementing new hardware and software. She is looking forward to leading this project and the new business opportunities it will help create. However, with this radical change in traffic flow, Cami will have to deal with challenges arising from "people issues.” Many technical staff members think that this change is unnecessary. Staff artists worry that it will hinder the creative process. Cami feels confident that she knows how to handle the scheduling and transition aspects of the new security system, but is worried about dealing with employees resisting the change. She is also concerned about losing key creative staff to other agencies where they won't have to put up with all this "Black Box technology.”
As we look at effective influence, we find that people have different needs depending on the "task at hand” - leadership should be task-specific. Additionally, effective leadership depends on a number of other influence variables ranging anywhere from identifying desired outcomes to considering the needs of the follower.
Answer the following questions. Also, conduct literature reviews on the subject of discussion and use to support your case study answers:
- What are the causal variables in this situation?
- What are the intervening variables in this situation?
- What are the outputs or potential output variables in this situation?
- What is "the task at hand?”
- If you were Cami, where would you want help?
- If you were Cami's boss, where would you focus your time?