Quality Control in Business

Description of fundamentals of quality control systems, including concepts, policies and objectives, standards
for specification, tolerances and measurements, data recording and use, statistical tools and sampling, and the
economics of quality, training and motivation. Discuss two of the above topics, and include relevant procedures
and processes. Detail the results from direct application of at least one QC system technique. The following
subtopics are to be addressed:
Examine the importance of quality in modern business scenarios
Explore the costs and benefits of maintaining quality standards
Identify the internal and external demands for quality
Explore the tensions firms face in meeting quality standards
Describe the key components of quality control systems and measurements
Define the specific roles within a business surrounding quality assurance monitoring and
measurement

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