- On page 373 in your textbook there is the definition of quality. In your own words define what the quality is
and what it means to you. - On page 378 in your textbook there is a list of the Nine Dimensions of Quality, which is typically where the
quality of a product is judged. Select 3 of these dimensions to help define what is important to you pertaining to
quality. - Who is W. Edwards Deming? Thoroughly define 3 (you chose) of his 14 points (Demings 14 points) and
explain how following your 3 points (of the 14) strengthen a supply chain.
For references you will be using the text book.
The text being used is:
Operations Management, 13th Edition
ISBN: 9781259948268
By: William J Stevenson
Can you please let me know that you have access to this text and fully understand this assignment upon
receipt?
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