Calculating Productivity and Staffing Levels
Two simple formulas that accurately calculate labor productivity are:
Completed work= Total work output – Defective work
And
Labor productivity=(Completed work output)/(Hours worked to produce total work output)

 (Tip: completed work output are records that have been coded accurately. This number may not be the same as the total work output.)

Use the following table to calculate the number of charts completed per hours worked and the department averages.

Coding Professional Work Output (all Records Coded) Total
Hours Worked Average Work Output per Hour Completed Work Percentage Completed Work Output (Records Coded Accurately) Completed Work per Hours worked
Chase 500 140 455
Marshall 475 140 456
Sky 300 80 240
Rubble 375 80 240
Department Average
Work Output: number of work units as recorded by the employee or the process.
Total Hours Worked: number of hours worked by the employee to produce work, this does not include time for meals, breaks, or meetings.
Average Work Output per Hour:
Completed work Percentage:
Completed Work Output: work output multiplied by the completed work percentage.
Completed Work per Hours Worked:

A facility’s staffing level is determined by dividing the number of patient encounters by the expected productivity. A full-time employee or FTE is the total number of workers, including part-time, in an area as the equivalent of full-time positions. The number of FTEs does not always equal the actual number of employees because two or more part-time employees might equal one FTE.
Number of FTEs= (Patient encounters)/Productivity

Answer the following questions about staffing levels.

1) Ivy Tech Clinic, a large clinic with 85 providers, experiences 1,200 patient encounters per day. A coding professional is expected to code 120 records per day. Determine the number of coding professionals needed. Show your work.

2) At Ivy Tech Hospital, the new HIM Director wants to determine the number of employees needed in a coding section. The hospital discharges approximately 65 inpatients per day. Each coder will work 7.5 hours per day (this number accounts for breaks) and on average each coder can complete 6 records per hour. How many FTEs will the HIM Director need to hire.