Performance Improvement

Based on the data available from the scenario and the Excel file, explain the benchmark comparison for
General Clinic. What problems need to be addressed? From the perspective of an office manager, provide and
justify at least one recommendation for improvement. Connect problems you are identifying to the data as well
as the mission and vision. Respond to this question by creating a multimedia piece. Your media can be the
Excel tables, graphs, or you can even have a picture of yourself.
Who else should be part of the performance improvement team for the issue to be addressed more quickly?
What technology could be used to help address the issue? If you think additional staff need to be hired, what
could justify such a decision?
Respond to the second question by creating a multimedia piece (for example, a video, poster, PowerPoint,
narrated PowerPoint, etc.)