Your internship assignment for this week is with the Office of the Corporate Counsel & Chief Privacy Officer.
Padgett-Beale's Chief Privacy Officer has invited you to "shadow" the company's internal investigators as they look into a privacy problem that was uncovered in the Resort Operations organization (see "Background Information" at the end of this message). Your recent experience working in that organization is viewed as a plus since you may have seen or heard something during your time in Resort Operations and Guest Relations.
The CPO has also asked you to assist with identifying a set of appropriate and relevant updates to the company's internal training program for staff members with access to guest information. The goal of these updates should be to strengthen the training provided to staff so that they understand (a) the importance of maintaining guest privacy and (b) the consequences that may be imposed upon staff who are found to have violated company rules and policies regarding guest privacy.