Operations Management

Operations Management Order Description Please read the case on pages 424-426 concerning the Shipper Manufacturing Company. Write a short summary of the case, and answer the following questions regarding product and process design. This assignment should be double-spaced and be a minimum of two pages. (APA guidelines apply.) Make sure to include in your summary whether or not Shipper Manufacturing has considered or should consider the following points. Explain each answer in detail. ? Strategies for new product introduction and development process ? Supply chain collaboration techniques in relation to both customers and suppliers ? Quality function deployment tools ? Value analysis and modular design ? Product flow characteristics ? Order fulfillment ? Product process strategy ? Focused operations ? Mass customization ? Environmental concerns ? Cross functional decision making