Operations And Supply Chain Management

Developing Supplier Relationships, Building Trust 76Shared Vision and Objectives, Personal Relationships, Mutual Benefits and Needs, Commitment and Top Management Support 77Change Management 77Information Sharing and Lines of Communication 77Capabilities 78Performance Metrics 78Continuous Improvement 81Key Points 81Supplier Evaluation and Certification 82The Weighted Criteria Evaluation System 84ISO 9000 87ISO 14000 88Supplier Development 89Supplier Recognition Programs 91Supplier Relationship Management