Mystery Shopper Team Presentation

Mystery Shopper Team Presentation Order Description Mystery Shopper Team Presentation. • Create the presentation as if it was a summary for the District Manager and Store Managers of that particular business. Management needs to see a consolidated summary of the experiences at each business evaluated. • Required Content: o Include team member names and business ‘shopped’ in cover slide o Introduce Team o Describe business ‘shopped’ o Survey Criteria • What criteria was selected • Why was criteria selected o Overview of Data • Recommendations for changes based on specific references to course readings and research. • Recognition of excellent service • Ensure presentation consistency, professionalism, appropriate content and organization, and proper writing mechanics. View attached files for data needed. Team members’ names: Tiffany Baptist, Alexandra Kaiser & Michael Winston