Managing Customer Service

• Select one transportation company from the list of the World's Largest Transportations Companies published by Forbes. • Explain how your chosen company's current logistics and/or supply chain management practices supports each of the four dimensions of customer service. • Assess how the company can strengthen the contribution of each dimension to future gains in profitability and/or customer service with at least two of the four dimensions. Provide two to three examples of how other companies have already done so to support your assessment.