Modern health care organizations have unique cultural and demographic situations that often create conflict. Discuss at least two examples of situations where the application of either a collaborative or competitive strategy might be beneficial in managing conflict.
How would the use of these strategies reflect the value of inclusivity for the health care organization? Support your position with detailed examples.
Managing conflict in a healthcare organization
Full Answer Section
Competitive strategy
- Situation: A pharmaceutical company is developing a new drug that has the potential to revolutionize the treatment of a particular disease.
- Benefits of using a competitive strategy: A competitive strategy would allow the pharmaceutical company to focus its resources on developing the new drug as quickly as possible. This would give the company a competitive advantage over other companies that are developing similar drugs.
- Reflection of inclusivity: The use of a competitive strategy could reflect the value of inclusivity in the healthcare organization by ensuring that the new drug is available to patients as quickly as possible. This would benefit all patients, regardless of their race, ethnicity, or socioeconomic status.
- Collaborative strategy: A hospital might use a collaborative strategy to manage conflict between nurses and doctors over the use of a new medical device. The hospital could bring together the nurses and doctors to discuss the new device and to work together to develop a plan for its use.
- Competitive strategy: A pharmaceutical company might use a competitive strategy to manage conflict between its research and development team and its marketing team. The company could set up a system of rewards and incentives that would encourage the two teams to work together to develop and market new drugs as quickly as possible.
Sample Answer
here are two examples of situations where the application of either a collaborative or competitive strategy might be beneficial in managing conflict in a modern healthcare organization:
Collaborative strategy
- Situation: A hospital is trying to implement a new patient care protocol that will require significant changes in the way that nurses and doctors work together.
- Benefits of using a collaborative strategy: A collaborative strategy would allow the hospital to bring together all of the stakeholders involved in the new protocol and work together to develop a solution that everyone can agree on. This would help to ensure that the new protocol is implemented smoothly and effectively.
- Reflection of inclusivity: The use of a collaborative strategy would reflect the value of inclusivity in the healthcare organization by giving everyone a voice in the decision-making process. This would help to ensure that the new protocol is designed to meet the needs of all patients and staff.