Lean Six Sigma

List three main CTQs of a Lean Six Sigma project for online retailers (e.g. Shopify, Amazon, …).
List five reasons/causes (Xs) for each CTQ.
Choose one of the CTQs and develop hypotheses and test about the relationships between the Xs and the selected CTQ.
This is step 7 of the Analysis phase. You do not need to provide numerical analysis. Just, provide your Theory and Conclusion.
Select one reason/cause (X) at the end as the most important one.
List and explain 3 alternatives for the selected reason/cause (X) to address the problem.