Institutional Conflict

Identify variables within an organizational structure that can promote conflict. Describe reasons for conflict within an institution or organization.
Apply appropriate strategies to reduce or resolve conflicts.
Recommend a conflict resolution strategy for functional conflict.
Recommend a conflict resolution strategy for dysfunctional conflict.
Analyze the impact of conflict on relationship building in face-to-face, virtual, cyber, and group communication.
Explain the role of functional conflict in institutional change.
Explain the role of dysfunctional conflict in institutional change.