At the most recent senior leadership meeting, you as the chief nursing officer reported a trend toward nursing shortage on several units. The human resources director reported that even with open nursing positions, because of the shortage of nurses available within your recruitment area, there have been very few applying to fill them. The critical care units have experienced the greatest attrition recently and using the primary care nursing care delivery model is becoming difficult to do consistently. The decision is made to hire more nursing assistants to assist during this shortage. As the CNO, you must introduce a different nursing care delivery model that includes using nursing assistants in the units involved. Address the following related to this scenario: Discuss the model you will use and include your rationale for the choice. Describe the impact this new model will have on the organization. What challenges to the change will you face? What strategies will you use to facilitate the change?
Implementing a Team Nursing Care Delivery Model to Address Nursing Shortages
Title: Implementing a Team Nursing Care Delivery Model to Address Nursing Shortages
Introduction
As the Chief Nursing Officer (CNO) faced with nursing shortages and attrition in critical care units, it is imperative to introduce a nursing care delivery model that optimizes resources and ensures quality patient care. In this scenario, implementing a Team Nursing Care Delivery Model that incorporates nursing assistants can provide a sustainable solution to address staffing challenges while maintaining high standards of care.
Model Selection and Rationale
Team Nursing Care Delivery Model
- Rationale: The Team Nursing Care Delivery Model involves a team of healthcare providers, including registered nurses (RNs), licensed practical nurses (LPNs), and nursing assistants, working collaboratively to deliver comprehensive care to patients. By leveraging the skills and expertise of each team member, this model promotes efficiency, communication, and coordination of care. Integrating nursing assistants into the team allows RNs to focus on critical tasks, enhances patient satisfaction, and maximizes resources during periods of nursing shortages.
Impact on the Organization
- Improved Staffing Flexibility: The Team Nursing Model enables effective utilization of nursing assistants to support RNs in delivering patient care, addressing staffing gaps in critical care units.
- Enhanced Patient Care: By fostering teamwork and collaboration among healthcare providers, the model ensures continuity of care, timely interventions, and a patient-centered approach.
- Cost-Efficiency: Utilizing nursing assistants judiciously can optimize resource allocation, reduce overtime costs, and enhance operational efficiency within the organization.
Challenges to Change
- Staff Resistance: Some RNs may perceive the integration of nursing assistants as a threat to their autonomy and professional role, leading to resistance to change.
- Training Needs: Providing adequate training and orientation for nursing assistants to align with the team nursing approach may pose logistical challenges.
- Communication Barriers: Ensuring effective communication among team members, including RNs, LPNs, and nursing assistants, requires clear protocols and regular feedback mechanisms.
Strategies for Change Facilitation
Communication Plan
- Town Hall Meetings: Engage staff in open discussions to address concerns, clarify expectations, and emphasize the benefits of the new care delivery model.
- Training and Education: Provide comprehensive training programs for nursing assistants to enhance their skills, promote teamwork, and align with the model's principles.
- Feedback Mechanisms: Establish regular feedback loops for staff to share insights, address challenges, and continuously improve the implementation of the team nursing model.
Conclusion
By implementing a Team Nursing Care Delivery Model that integrates nursing assistants into critical care units, the organization can effectively address nursing shortages, enhance patient care quality, and optimize resource utilization. Despite potential challenges, proactive communication, robust training initiatives, and a commitment to teamwork can facilitate a smooth transition to the new care delivery model. As CNO, embracing innovative approaches to care delivery will not only mitigate staffing issues but also foster a culture of collaboration and excellence within the organization.