Description
(e.g., screening, testing, interviewing, etc.). Imagine you are the HR manager for a national electronics retail chain (like Best Buy). Historically employee turnover in this position is high, and the organization would like to reduce this through better selection, while at the same time ensuring excellent job performance (i.e., strong sales). It has been suggested by the CEO of the organization that all that is needed to select good sales staff is a 10-minute phone interview with three questions:
"Tell me how you would sell a high-end TV to a prospective customer."
"How persuasive are you?"
"Are you available to work evenings and weekends?"
In a post of 300 words, respond to the suggestions of the CEO, and describe and justify the recommended steps in a selection process for this position