How cultural competency occur

How does cultural competency occur? What can one do to become culturally aware? Describe an effective approach to using The Purnell Model when working with subcultures (immigration status, gender, political beliefs, socioeconomic status, sexual orientation, educational status, etc.).

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How Does Cultural Competency Occur?

Cultural competency is not an innate trait but a developed skillset and ongoing process. It occurs through a combination of:

  • Intentional Learning: Actively seeking knowledge about different cultures, histories, values, beliefs, and communication styles. This goes beyond stereotypes and involves understanding the nuances and variations within and between groups.
  • Self-Awareness: Developing an understanding of one’s own cultural background, biases, assumptions, and blind spots. Recognizing how your own culture shapes your worldview is crucial before effectively understanding others.
  • Experience and Exposure: Interacting with people from diverse cultural backgrounds. This can happen through travel, work, community involvement, or simply being open to diverse perspectives in everyday life. Meaningful interaction is key – it’s not just about quantity but quality.
  • Skill Development: Learning and practicing specific skills like active listening, observing non-verbal cues, asking open-ended and respectful questions, adapting communication styles, and managing cross-cultural conflict.
  • Reflection: Regularly reflecting on interactions, successes, and challenges in cross-cultural situations. What worked? What didn’t? What did I learn about myself and the other person/culture?
  • Feedback: Being open to receiving feedback from others about your cultural interactions and being willing to adjust your approach.
  • Commitment to Lifelong Learning: Recognizing that cultural groups are not static, and one’s own understanding will always be incomplete. Cultural competency requires continuous effort and adaptation.

Essentially, it occurs through a cycle of learning, experiencing, reflecting, and adjusting, driven by a genuine commitment to understanding and respecting diversity.

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  • Engage in Cross-Cultural Interactions:
    • Seek out opportunities to interact with people from different backgrounds in meaningful ways (work, volunteer, community groups, friendships).
    • Travel (if possible) with the goal of cultural immersion and learning, not just sightseeing.
    • Attend cultural events, festivals, and workshops.
  • Practice Active Listening and Observation:
    • Pay attention not just to words, but also to non-verbal cues (eye contact, posture, gestures), which can vary significantly across cultures.
    • Listen to understand, not just to respond.
  • Ask Respectful Questions:
    • When unsure about something, ask open-ended questions respectfully. Frame questions around your own lack of understanding, not assumptions about the other person (“Could you help me understand…?” instead of “Why do people in your culture…?”).
    • Be mindful that some topics might be sensitive.
  • Challenge Stereotypes and Assumptions:
    • Actively question your own stereotypes and those you encounter from others.
    • Remember that individuals within any group are diverse and cannot be reduced to stereotypes.
  • Seek Feedback:
    • Ask trusted friends or colleagues from different backgrounds for feedback on your cultural interactions.
    • Be open to constructive criticism.
  • Develop Humility:
    • Acknowledge that you won’t always understand, and that’s okay.
    • Be willing to make mistakes and learn from them without becoming defensive.
    • Recognize that you are always learning.

3. Effective Approach to Using The Purnell Model with Subcultures

The Purnell Model for Cultural Competence provides a comprehensive framework with 12 domains (like Overview/Heritage, Communication, Family Roles & Organization, Workforce Issues, Biocultural Ecology, High-Risk Behaviors, Nutrition, Pregnancy, Childrearing Practices, Death Rituals, Health Seeking Behaviors, Healthcare Practitioners) to understand a cultural group. When applying it to subcultures (like those defined by immigration status, gender identity, political beliefs, etc., which often exist within larger cultural or national groups), an effective approach requires nuance, sensitivity, and a focus on intersectionality:

  • Acknowledge Intersectionality: Recognize that individuals belong to multiple identity groups simultaneously. A person is not just an immigrant or just LGBTQ+; they are likely also part of an ethnic, national, religious, and socioeconomic group, and these intersections shape their unique experiences. The model’s domains will look different based on these overlapping identities.
  • Focus on Shared Experiences within the Subculture: While avoiding stereotypes, identify commonalities or shared experiences specific to the subculture. For example:
    • Immigration Status: Focus on domains like Overview/Heritage (migration history, reasons for leaving), Family Roles (changes in roles post-migration, separation), Workforce (employment challenges, discrimination), High-Risk Behaviors (stress-related behaviors), Healthcare Seeking (access barriers, trust issues, fear of deportation impacting care).
    • Gender Identity/Expression: Examine Family Roles (non-traditional structures, acceptance/rejection), Workforce (discrimination, workplace climate), High-Risk Behaviors (higher rates of mental health struggles, violence), Health Seeking (access to gender-affirming care, discrimination in healthcare), Death Rituals (respect for chosen names/pronouns).
    • Political Beliefs: This might be less directly applicable to biological or cultural heritage domains but crucial in Workforce (discrimination), High-Risk Behaviors (stress, activism-related risks), Health Seeking (political climate affecting access, views on healthcare systems), Family Roles (political divides within families).
    • Socioeconomic Status: Analyze Workforce, Nutrition (food security/access), High-Risk Behaviors (related to poverty/stress), Health Seeking (access to care, insurance), Family Roles (financial pressures on relationships).
  • Adapt Domains for Relevance: Some domains may be less relevant or need significant adaptation. For instance, the Pregnancy domain might need reframing when considering gender identity or the Heritage domain might focus less on national origin and more on the shared history/experiences of the specific subculture (e.g., the history of a particular immigrant group, the shared experience of a marginalized gender identity).
  • Prioritize the Individual’s Perspective: The model is a guide, not a checklist or stereotype. Always prioritize understanding the individual’s unique experience within their subculture. Use open-ended questions to explore how their identity influences their life across the domains.
  • Use with Caution and Humility: Be aware that subcultures can be even more internally diverse than broader cultures. Avoid making assumptions. Approach the use of the model with curiosity and a willingness to learn directly from the individual. Acknowledge its limitations in capturing the full complexity of subcultural identities.
  • Combine with Other Knowledge: Supplement the Purnell Model with specific literature, resources, and community knowledge related to the particular subculture you are working with.

In essence, using the Purnell Model effectively with subcultures means using its structure as a flexible, exploratory tool to understand the unique intersections of identities and experiences, always prioritizing the individual’s voice and perspective over categorical assumptions.

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