How biases and viewpoints related to intra- and interprofessional collaboration within nursing impact patient care

How can biases and viewpoints related to intra- and interprofessional collaboration within nursing impact patient care? Provide examples.

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Effective patient care in nursing hinges on seamless collaboration, both within the nursing team (intraprofessional) and with other healthcare disciplines (interprofessional). However, biases and differing viewpoints can significantly impede this collaboration, leading to suboptimal patient outcomes, reduced safety, and decreased job satisfaction for healthcare providers. These biases can be conscious or unconscious, stemming from individual experiences, professional socialization, cultural backgrounds, and hierarchical structures.

How Biases and Viewpoints Impact Patient Care

1. Hierarchical Bias (Interprofessional)

Hierarchical bias, particularly the traditional medical hierarchy that places physicians at the top, can stifle open communication and mutual respect. Nurses, often seen as subordinate, may feel hesitant to challenge orders or voice concerns, even when they have vital patient information.

  • Impact on Patient Care:

    • Delayed or Missed Interventions: If a nurse observes subtle changes in a patient’s condition but feels intimidated to escalate concerns or challenge a physician’s assessment, critical interventions can be delayed, potentially leading to adverse events or deterioration.
    • Reduced Patient Safety: A “do not question” culture prevents the identification of errors. For example, if a nurse notices a medication dosage that seems incorrect but fears repercussions for questioning a doctor, a medication error could occur.

 

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    • Fragmented Care: When there’s a lack of respect for each other’s roles, care plans might not be truly collaborative, leading to disjointed efforts and a lack of holistic patient management.
  • Example: A patient with complex respiratory issues is being managed by a physician. The experienced respiratory nurse notes that the patient’s oxygen saturation levels are consistently lower than expected despite the current oxygen therapy. However, the physician, due to a perceived hierarchical superiority, dismisses the nurse’s concerns with a curt “follow the order.” The nurse, feeling unheard and disrespected, doesn’t press the issue further. This delay in escalating care or adjusting the oxygen therapy could lead to the patient’s respiratory distress worsening, potentially requiring rapid response team activation or even intubation, which might have been avoided with better interprofessional collaboration.

2. Professional Siloing/Stereotyping (Interprofessional)

This bias occurs when healthcare professionals view other disciplines through narrow, often stereotypical lenses, failing to appreciate their unique expertise and contributions. Nurses might perceive physicians as solely focused on medical diagnoses, or allied health professionals (e.g., physiotherapists, social workers) as less critical to immediate patient care. Conversely, other professionals might see nurses as merely task-doers, underestimating their comprehensive patient assessment and advocacy roles.

  • Impact on Patient Care:

    • Incomplete Assessments and Care Plans: Critical aspects of patient care that fall outside a discipline’s perceived “lane” might be overlooked. For example, a focus solely on medical management might miss crucial social determinants of health that a social worker could identify.
    • Inefficient Resource Utilization: Duplication of efforts or missed opportunities for collaborative problem-solving can occur if professionals don’t fully understand or value each other’s roles.
    • Poor Patient Experience: Patients may feel that their care is not coordinated, or that different providers are giving conflicting information because there isn’t a unified approach.
  • Example: A patient admitted with a diabetic foot ulcer requires complex wound care, mobility support, and discharge planning. The physician solely focuses on antibiotic prescription and debridement. The nursing team provides excellent wound care but struggles with patient education on diet. The physiotherapist focuses only on ambulation. If there’s a bias that only nurses “do patient education” or only physicians “manage medications,” critical insights from the dietitian about optimal nutrition for healing, or from the social worker about the patient’s home environment affecting adherence, might not be fully integrated. This siloing could lead to suboptimal wound healing, poor glycemic control, and readmission, because the comprehensive, interprofessional care plan was not truly collaborative.

3. Generational Bias (Intraprofessional and Interprofessional)

Differences in communication styles, technological comfort, work ethic, and views on authority across generations (e.g., Baby Boomers, Gen X, Millennials, Gen Z) can create misunderstandings and friction within healthcare teams.

  • Impact on Patient Care:

    • Communication Gaps: A younger nurse might prefer concise digital communication (e.g., messaging apps for quick updates), while an older nurse might prefer face-to-face handovers with extensive verbal detail. This mismatch can lead to missed information or inefficiencies.
    • Resistance to Innovation: Older staff might be perceived as resistant to new technologies (e.g., electronic health records, new smart pumps), while younger staff might be seen as overly reliant on technology, potentially overlooking fundamental assessment skills. This can hinder adoption of evidence-based practices.
    • Morale and Burnout: Persistent generational friction can lead to a toxic work environment, reducing team cohesion and increasing stress, which indirectly impacts patient care quality as tired or frustrated nurses are more prone to errors.
  • Example: A newly graduated Gen Z nurse, highly proficient with digital tools, quickly documents patient assessments and communicates urgent updates via the electronic health record’s secure messaging system. An experienced Baby Boomer charge nurse prefers detailed verbal updates during rounds and finds the digital system less comprehensive for immediate clinical decision-making. The younger nurse might feel their efficient communication is not valued, while the older nurse might perceive the digital communication as insufficient. This generational bias could lead to miscommunication about a patient’s subtle change in condition if one nurse relies on a communication method not consistently checked by the other, potentially delaying crucial interventions.

4. Cultural Bias (Intraprofessional and Interprofessional)

Cultural biases, including implicit biases related to race, ethnicity, socioeconomic status, religion, or sexual orientation, can affect how healthcare professionals interact with each other and with patients. This can manifest as microaggressions, differential treatment, or misunderstandings.

  • Impact on Patient Care:

    • Health Disparities: Patients from marginalized groups may receive less thorough assessments, less pain medication, or experience their concerns being dismissed due to provider biases.
    • Mistrust and Non-Adherence: Patients who feel disrespected or misunderstood due to cultural insensitivity are less likely to trust their care providers, adhere to treatment plans, or return for follow-up care.
    • Team Conflict: Intra- or interprofessional teams with unaddressed cultural biases among members may struggle with effective communicati

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