Go to these links and compare your facility to another hospital in your area. As a change agent pick one of
the topics and discuss how you can implement change in your department to bring your quality scores up.
Post your hospital scores in your presentation.
My hospital: Medical City Fort Worth
Compare it to any other Fort Worth hospital
Below are the hyperlinks to the websites where our information (quality/HCAHPS) can be accessed by the
public:
The Joint Commission Quality Check:
http://www.qualitycheck.org/consumer/searchQCR.aspx (Links to an external site.)
US News:
http://health.usnews.com/best-hospitals/area (Links to an external site.)
US Department of HHS (Hospital Compare):
http://hospitalcompare.hhs.gov/ (Links to an external site.)
National Patient Safety Goals
jointcommission.org (Links to an external site.)
These topics are hot topics for healthcare and CMS will be deducting reimbursements on quality scores
starting 2013. They are monitoring these scores now to see what percentage they will be deducting. We
are finding in the hospitals across the country that nurses do not have any clue or understanding about
these and they have been around for years.
2012 Care Measures (AMI, CHF, PNU, and SCIP).
2012 Patient Safety Goals
Fall Preventions
HCAHPS-(Hospital Consumer Assessment of Health Plans) Patient satisfaction scores