Case Analysis Steps 4 Step Approach (write them in bullets point) 1-Diagnose the Problem 2-Generate Alternatives: 3 or 4 alternatives with 3 pros and cons 3-Recommend a Solution 4-Develop an Action Plan
Identify the alternative for MHS and the pros/cons of each: Adopt Baldridge Implement HPWPs Pick and Choose from both Do Nothing
Your recommendation should center around the criteria you would use to determine your strategy. Such criteria might include cost, capacity, existing resources, proposed outcomes for patients, employees and hospital reputation….
Outline your decided action as to the Board and staff. What information do you need to support your position (cost, resources to implement and ongoing expenses) and make a strong position statement (ROI, success stories from other facilities, quality metrics, benchmarks … The strategy you propose and the benefits). What would your communication be to the various stakeholders, including timetable, benefits to them, their role keeping all constituents current…. How do you get their buy-in and support.