Failure modes and effects analysis (FMEA)
Failure modes and effects analysis (FMEA) is an outstanding tool for evaluating potential sources of failure, the possible effects of failure, and mitigation actions that would reduce the consequences of failure for a given process. As a current or future health care administration leader, FMEA is a necessary tool to help your aim in reducing errors in health care delivery.
For this Discussion, review the ASQ article and the application of FMEA discussed in the article. Then download the free FMEA template. Using this template as a mental guide, think about a process in your health services organization, or an organization with which you are familiar, that might fail.
FMEA template
Post a description of a process in your organization, or an organization with which you are familiar, that might be subject to failure. Explain the potential failure modes and effects as well as the criticality associated with failures. Also, suggest mitigation techniques that will address the failure. Be specific and provide examples. Calculate risk priority numbers for various failure elements of this process using your own assessment of severity, likelihood of occurrence, and detectability. From your analysis, do you believe your organization is prepared for this process to fail? Why, or why not?
Resource
http://asq.org/learn-about-quality/process-analysis-tools/overview/fmea.html
Sample Answer
Process: The process of administering medication to patients in a hospital.
Potential Failure Modes:
- Failure to administer the correct medication: This could result in the patient receiving the wrong medication, which could have serious consequences, including death.
- Failure to administer the correct dosage: This could result in the patient receiving too much or too little medication, which could also have serious consequences.
- Failure to administer the medication at the correct time: This could result in the medication being ineffective or even harmful.
Effects of Failure:
- Patient harm: The most serious consequence of failure to administer medication correctly is patient harm. This could include death, serious injury, or even permanent disability.
- Financial loss: The hospital could also suffer financial losses if a patient is harmed as a result of medication errors.
- Reputational damage: The hospital’s reputation could also be damaged if a patient is harmed as a result of medication errors.