Experienced Computer Hardware Replacement

Determined and accomplished U.S Marine Sergeant with 7+ years of leadership and management experience ready to transfer skills and support to the private sector. Highly devoted individual with an efficient 10+ years of personal self-taught Informational Technology (IT) knowledge and 3+ years of professional assistance. Ready to integrate diversity, teach, learn and collaborate within a valued team.
SKILLS
 Expert Time Manager
 Personal and Public Speaking
 Critical Thinking and Problem-Solving abilities
 Operational Stress Control Advocate
 Strong Interpersonal Communication skills

 Experienced Computer Hardware Replacement
 System Networking Capabilities
 Python Programming Experience
 Oracle Data Management (GCSS-MC)
 Microsoft Operating System Repair

CERTIFICATION

 Active Secret Security Clearance (Security Letter Provided)
 29 CFR OSHA (30hr) Certificate
o CompTIA Security+ (IN PROGRESS TO COMPLETE)

EDUCATION
 National University
Associates of Computer Science JAN 2019- MAY 2021
WORK HISTORY
United States Marine Corps SEPTEMBER 2014 – PRESENT
Contract Profession: Automotive Organizational Technician

 Current Position: Sr. Ground Quality Assurance Specialist MAY 2018- PRESENT
Additional Positions: Personnel Advisor / Manager / Safety Supervisor
Locations: San Diego, CA | Yuma, AZ | Bahrain | Kuwait | Guam
 Maintained maintenance and analyzed data on over 450+ service request within Global Combat Support System (GCSS)
 Assured the success and quality of all mechanical and electrical components on 120+ Tactical gear
 Repaired military grade tracking devices and other SATCOM computers
 Analyzes, reported, and managed all Global Combat Support Systems Marine Corps, Maintenance Production Report (MPR) and MDSS II data to ensure that equipment is properly maintained and recorded
 Determined the Force Activity (FAD) and Urgency of Need (UND) Designator to better supply the military’s mission
 Prioritized workload and motivated a team to perform in demanding conditions to meet deadlines
 Assisted in planning training and operational activities to overlook a productive work environment
 Tested, troubleshoot, and evaluated existing local area networks (LAN) on 50+ computer systems
 Integrated a local shared files hub to provide direct support to management and subordinates within the work area
 Expedited various backup procedures to mitigate the loss of sensitive information
 Controlled the security of second-level Secret Internet Protocol Router Network (SIPRNet) sensitive information

 Previous Position: Assistant Data Systems Administrator / Chief Tactical Ground Technician MAY 2015-MAY 2018
Locations: Okinawa, Japan | Seoul, Korea | Sattahip, Thailand
 Supported the management of computers and Network Operating Systems (NOS) while enabling command and control
 Installed, repaired, and/or replaced over 75 desktop, laptop PCs, servers and tactical equipment
 Upheld a digital inventory of installed software and software licensing
 Coordinated with Supply representatives consistently to guarantee that all service request is managed appropriately
 Followed Supply Management Unit (SMU) and Repairable Issue Point (RIP) protocols to acquire special components
 Troubleshoot and repaired hardware and network connectivity issues throughout the workplace
 Performed over 35 image/reimage Windows Laptops and Desktops using government provided images
 Troubleshoot printer device issues (paper loading, connectivity, updates etc.)
 Utilized standard commercial word processing, database, spreadsheet, and statistical software applications
 Planned and supervised preventative and corrective maintenance of vehicles and equipment
 Mastered advanced skills such as teamwork, discipline, training, and communication

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