Examples of an operational problem: staffing shortages, throughput issues, financial challenges, limited access, processes needed through standard work.

An operational problem is solving a short term problem that impacts things such as throughput.

1. What the operational problem is that you will be solving.
2. The facility/organization and department where the problem is occurring – this can be fictional or non-fictional but you need to have framework around this to set the stage.
3. What has caused the problem – any historical information.
4. What you hope to accomplish with this project