drow strategy map for bank
Each student have to draw a detailed strategy map for bank including four sections, the main sections as follow:
1.mission (here write the mission )
2.Financial Perspective (i.e reduce cost , increase sales , etc it is better to have 3 or more )
3.Customer Satisfaction (use those words reliability, responsiveness, tangibles, assurance
5.Learning and Growth Perspective(employee, leader ship, IT infrastructure)
1. Sample for the student to refer. Student must write much detailed this is just a sample.
2. The map should be drown in the power point attached (map template) use it as a template to be filled
Note to the writer (from my side) : please try to find an existing strategic map for bank from any reference ,modify and paraphrase to match master student level .my Dr. have a high expectation for this map please try to do your best .
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