Read Chapter 4 Case: Discipline and Documentation Here She Goes Again background on page 157-158 and answers questions 1 and 2 on page 159.

Answer questions:

1. Describe the ways in which the employee might be able to give the organization a “real hard time” if she is terminated now.
2. Develop a plan of action that you would recommend Sam Best to follow in
   dealing with employee Roberta Weston.