Current and historical trends
- Explain the issues relevant to current and historical trends in Case Management.
- Identify the various models of Case Management.
- Identify the various phases of Case management and the roles that case managers have in providing services.
- Describe the workings of case management service systems and service delivery planning, as well as ethical and legal issues related to service provision.
- Articulate an understanding of the tasks associated with Case Management service delivery and how the relationship between case manager and client work together within the context service provision.