Current and historical trends

  1. Explain the issues relevant to current and historical trends in Case Management.
  2. Identify the various models of Case Management.
  3. Identify the various phases of Case management and the roles that case managers have in providing services.
  4. Describe the workings of case management service systems and service delivery planning, as well as ethical and legal issues related to service provision.
  5. Articulate an understanding of the tasks associated with Case Management service delivery and how the relationship between case manager and client work together within the context service provision.
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