Creating a better rapport between the officers and prisoners

Your job is to try to create a better rapport between the officers and prisoners in an attempt to ensure

better behavior from the prisoners as a whole. The facility is designed to hold 1,200 male inmates, but it

currently houses 1,376. Most are classified as medium security, though there is a minimum-security

dormitory that is used to reward good behavior. You have been assigned to oversee one of the three

minimum-security units. It houses 345 inmates in a space designed to hold 275. All indoor recreation

areas have been converted into makeshift dormitories, and portable toilets have recently been installed in

the only accessible exercise yard.

The prison that you have been assigned to has also received many complaints of abuse from prisoners,

and you are directed to correct this problem with the officers. These complaints range from relatively

minor issues, such as failure to distribute mail in a timely manner, to serious violations, including

deliberate denial of access to daily meals. The unit is currently down six officers, which has disrupted shift

schedules, and the administration recently increased mandatory overtime and announced suspension of

all vacation and personal leave until further notice. The CO shortage has also made it difficult to move

inmates for meals, medical care, visitation, and classes. Officers have also complained that they are not

getting breaks and that they do not have the opportunity to eat, go to the bathroom, or sit down,

sometimes for an entire 12-hour shift.

What challenges do you foresee in overseeing the correctional officers? Why? How can you apply the

principles of the path-goal theory to ensure the success of the task entrusted to you?
How will you use supportive and directive leadership to motivate the correctional officers assigned to

you?
Can you apply the situational leadership theory to improve the relationship with your officers? If yes, how?

If not, then why? Can situational leadership be applied to the inmates?
How can participative and achievement-oriented leadership motivate these officers? Can it be used to

motivate the inmates?
What are the situational variables that might affect the application of the path-goal theory of leadership?

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