Your supervisor knows that you are in graduate school and currently learning about conflict resolution. You have told her that you want to move into more of a leadership role in your organization. To assist you in building your resume, she has asked you to develop a conflict resolution policy, procedures, and training for your organization.

This is a preliminary document so she wants you to keep it short. This paper should include:

Introduction to the topic of conflict

• a brief discussion about what workplace conflict is and why a
• policy is important policy and procedures for resolving conflict, and
• a proposed outline for training topics.
• Conclusion