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Conflict management strategy
Describe a conversation you were in recently and, using that conversation as the example, demonstrate how
it did or did not follow the five-step interpersonal conversation process. Be sure your answer shows a clear
understanding of the process. (10 points)
Consider a relationship you are in currently or one from the past (a friendship or a romantic relationship, not
family). Using that relationship as the example:
Demonstrate how it provided some of the advantages of interpersonal relationships.
Demonstrate how it led to you experiencing some disadvantages of interpersonal relationships.
Relate those advantages and disadvantages to Social Exchange theory and Equity theory.
Finally, explain how Social Exchange theory and Equity theory influenced keeping or dissolving the
relationship.
Explain why the defensive strategy of using “you” messages is an unproductive conflict management
technique. Provide an example of a “you” message and then change it to an “I” message. Your answer should
clearly demonstrate understanding. (Devito page 171). (16 points)
Respond to the 12 statements on page 199 in your text by choosing True or False. Give the results of each
of the questions (T or F) and identify your strengths and focus areas. Discuss skills or competencies you can
learn or increase using that would enable you to improve your abilities in the four approaches to leadership.
The answer should include at least four skills or competencies you can use to enhance your leadership
abilities. (16 points)
Describe a conflict you were in recently. Demonstrate how your family history or emotional state influenced
your choice of conflict management strategy/ies for that conflict. Demonstrate how choosing a different strategy
could have been more productive or demonstrate