Communication Technology
MY brand is HUAWEI
This 20-point assignment will help you complete your IMC Step work for use in your Oral Presentation.
This assignment has two (2) parts.
- Calculate Step Four (Estimate Return on Customer Investment) using your own version of the Table shown
here
Product
Annual Demand
Margin/
Customer
Total Customer Value (Margin)
(Customers = 1,500,000)
Marcom Invest/
Customer
Total Marcom Investment
ESTIMATED New Customer Value (Margin)
New Individual Customer Value (Margin)
Incremental GAIN/Loss
ROCI*
Blades +Shave Gel
$120
$60.00
$90,000,000
$1.00
$1,500,000
$93,000,000
$62.00
+$2.00
+200%
*ROCI (Return On Customer Investment) is a PERCENTAGE based on DIVIDING Incremental Gain/Loss by
MARCOM INVESTMENT/CUSTOMER.
Please include a Rationale in your Assignment Post.
For Example: My rationale for the ESTIMATED New Customer Value Margin of $93,000,000 and the New
Individual Customer Value Margin of $62 (per year) is that Harry’s saved expenses in two areas – marketing
communication and shipping, thus producing higher profits (margin).
11/3/2020 Order 329899906
https://admin.writerbay.com/orders_available?subcom=detailed&id=329899906 3/4 - Write Step Five (Postprogram Analysis)
Using the (Schultz, Page 284) Three C Analysis, to project how your selected Brand would hypothetically
perform in these three areas.
a. Customer Contribution (for example, use your Step 4 ROCI calculations to provide this specific projected
contribution for one customer)
b. Customer Commitment (for example, as a result of your IMC Plan, the customer would purchase more of the
same product, or purchase one of your other products)
c. Customer Champions (write a short sentence or two describing how your Brand will create a customer who
advocates your Brand to others.)