Communication Technology

MY brand is HUAWEI
This 20-point assignment will help you complete your IMC Step work for use in your Oral Presentation.
This assignment has two (2) parts.

  1. Calculate Step Four (Estimate Return on Customer Investment) using your own version of the Table shown
    here
    Product
    Annual Demand
    Margin/
    Customer
    Total Customer Value (Margin)
    (Customers = 1,500,000)
    Marcom Invest/
    Customer
    Total Marcom Investment
    ESTIMATED New Customer Value (Margin)
    New Individual Customer Value (Margin)
    Incremental GAIN/Loss
    ROCI*
    Blades +Shave Gel
    $120
    $60.00
    $90,000,000
    $1.00
    $1,500,000
    $93,000,000
    $62.00
    +$2.00
    +200%
    *ROCI (Return On Customer Investment) is a PERCENTAGE based on DIVIDING Incremental Gain/Loss by
    MARCOM INVESTMENT/CUSTOMER.
    Please include a Rationale in your Assignment Post.
    For Example: My rationale for the ESTIMATED New Customer Value Margin of $93,000,000 and the New
    Individual Customer Value Margin of $62 (per year) is that Harry’s saved expenses in two areas – marketing
    communication and shipping, thus producing higher profits (margin).
    11/3/2020 Order 329899906
    https://admin.writerbay.com/orders_available?subcom=detailed&id=329899906 3/4
  2. Write Step Five (Postprogram Analysis)
    Using the (Schultz, Page 284) Three C Analysis, to project how your selected Brand would hypothetically
    perform in these three areas.
    a. Customer Contribution (for example, use your Step 4 ROCI calculations to provide this specific projected
    contribution for one customer)
    b. Customer Commitment (for example, as a result of your IMC Plan, the customer would purchase more of the
    same product, or purchase one of your other products)
    c. Customer Champions (write a short sentence or two describing how your Brand will create a customer who
    advocates your Brand to others.)
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