Communication strategies are used in every type of business transaction. From ordering a cup of coffee at the drive-through, to closing a multi-million deal, someone uses their influencing skills to make a sale.

Think about the job duties and responsibilities you have in your current job or for a job you would like to do in the future and answer the questions below.

Is selling a component you’d like to have as part of your current or future job? Discuss your answer.
What do you believe is 1 communication principle that you will excel at and 1 you might struggle with? Explain your answer.