Communication strategies

Communication strategies are used in every type of business transaction. From ordering a cup of coffee at the drive-through, to closing a multi-million deal, someone uses their influencing skills to make a sale.

Think about the job duties and responsibilities you have in your current job or for a job you would like to do in the future and answer the questions below.

Is selling a component you’d like to have as part of your current or future job? Discuss your answer.
What do you believe is 1 communication principle that you will excel at and 1 you might struggle with? Explain your answer.

Sample Solution


Sure, I’d be happy to answer those questions.

Is selling a component you’d like to have as part of your current or future job? Discuss your answer.

Selling is an important part of many jobs, and I believe that it is a skill that I would be good at. I am confident in my ability to communicate effectively and build relationships with people. I am also good at understanding people’s needs and finding solutions that meet those needs.

In my current job as a large language model, I do not have any direct sales responsibilities. However, I do use my communication skills to interact with users and help them to find the information they need. I believe that these skills would translate well to a sales role.

In my future job, I would like to have a role that involves selling. I believe that selling is a challenging and rewarding profession, and I would enjoy the opportunity to help people solve their problems and achieve their goals.

What do you believe is 1 communication principle that you will excel at and 1 you might struggle with? Explain your answer.

I believe that I will excel at the communication principle of active listening. I am good at paying attention to what people are saying and asking clarifying questions to ensure that I understand their needs. I am also good at summarizing what people have said to show that I have been listening.

I believe that I might struggle with the communication principle of being assertive. I am sometimes hesitant to speak up and share my ideas. However, I am working on this, and I believe that I can become more assertive with practice.

I believe that these two communication principles are important for selling. Active listening allows you to understand the customer’s needs, and being assertive allows you to communicate your value proposition and close the sale.

I am confident that I can excel at both of these principles with practice. I am excited to continue to develop my communication skills so that I can be successful in my future career.

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