Background

Customer: Snap Inc

Renewal due August, 202211,000 employee licences

Current price per employee/month: USD 1.13

Current contract value: USD 150,000 per annum

Current contract length: 12 months

Legacy package: Business
Future Outlook

Company will be growing by another 1,000 employees in 2022, and a further 1,500 in 2023

Currently running quarterly surveys, 75% participation and no manager logins

Open to a 24 or 36 month agreement

At renewal, set to inherit Peakon Premier and Peakon Include

What proactive steps have you taken/will you take with this customer? What are the timeframes you are operating around?
What objections are you expecting? How will you try to overcome them?
What risks could there be on this renewal?
How could you structure their renewal? Be creative around pricing/contract length/services etc.

Please create 3 slides focused on the renewal approach with the background scenario and future outlook

Answer questions in bullet points, not paragraphs please

Links to be used:https://forms.workday.com/en-us/sales/request-a-demo-workday-peakon-employee-voice/form.open.html/dl/2?step=step1_sales_contact

https://forms.workday.com/en-us/sales/request-a-demo-workday-peakon-employee-voice/form.open.html/dl/3

https://www.workday.com/en-us/products/employee-voice/overview.html

https://www.workday.com/en-us/resources.html
(Click on product on the left and click on Workday Peakon)