Study the following quotations and complete the tasks below:
The age of AI is characterised by the emergence of a different kind of organisation, structured
for a business environment shaped by digital networks, analytics, and artificial intelligence
(Karim Lakhani et al, (2020), Competing In The Age of AI, Harvard Business Review Press).
As much as digital has posed a threat to the old guard, and continues to do so, it also presents
an endless number of opportunities for companies from traditional industries (Sunil Gupta,
2018, Driving Digital Strategy, Harvard Business Review Press).
“The pandemic has changed how many businesses work and deliver services. What lessons
will stick in a post-pandemic world? The COVID-19 pandemic has forced many businesses to
embrace digital technologies or risk extinction. E-learning, fine dining takeaways and drone
deliveries have all surged. “Tech-celeration” has pushed the world faster into the future” (The
Economist, 10 March, 2021).

1. Using competitive strategy models and HR theory, critically evaluate the role and
   impact of Artificial Intelligence on the overall business strategy and the management
   of workforces in organisations within a global environment. (LO1)
2. Critically evaluate and discuss the importance of talent acquisition, learning and
   development, and change management in the current global competitive climate. (LO3)