Virtual teams are composed of employees who are physically dispersed
throughout the nation or around the world. They are linked by various forms
of electronic technology. Face-to-face contact is usually minimal or
nonexistent. Virtual teams face several challenges: time zone differences,
which make quick information exchanges difficult, and cultural miscues,
which can cause misunderstandings. When teams don’t meet in person, its less
likely they will develop the kind of chemistry common to productive teams
that have face-to-face meetings. Many virtual teams are in continuous danger
of becoming dysfunctional.

Recent research has identified certain traits and practices common to most
virtual teams. Here are a few important rules for making these teams
productive.

Choose a few team members who already know each other. This will speed up
the process of building networks among team members. Invest in online
resources that help all team members quickly learn about one another.

Ensure the task is meaningful to team members and the company. Assign tasks
that are challenging and interesting.

The virtual team should include “boundary spanners,” persons who have many
connections to useful people outside of the team.

Develop a team mission statement along with teamwork expectations, project
goals, and deadlines.