category of Contact Center Infrastructure
3 companies are required but I had to choose one which is Zoom Video Communications in the category of Contact Center Infrastructure
This project is about understanding how each product/service can solve business problems. It’s not about providing a lot of technical specifications. Use critical thinking to ask yourself why a customer would want to buy each company’s products or services. Consider:
The problems the business customer wants to solve
The results the business customer wants to achieve
The costs involved
Use business examples for the customers who have used the products/services.