Scenario:
As a highly sought after operations management consultant, you have been approached to rescue a struggling
restaurant. After becoming familiar with the restaurant’s background, culture, and operations, you are asked to
provide answers and recommendations to help the restaurant thrive.
Your report to the owners should be very detailed, and you should always include the rationale for any
recommendations you make, especially when there is cost associated with your recommendation.
The presentation to the owners should be persuasive; it should convince them that your analysis and
recommendations will actually succeed.
Read the background provided for the Air and Sea (Kūkai) Restaurant and answer each section’s question(s).
Write a 1,050- to 1,400-word paper that answers the questions poised and sets forth recommendations to
rescue the restaurant.
Prepare an 8- to 10-slide Microsoft® PowerPoint® presentation for the restaurant owners using the template
provided. The speaker notes contain the questions you should cover in each slide for your persuasive
presentation to the restaurant owners.
Remember to summarize the recommendations to rescue the restaurant.