Write summary and answer following questions:1. How should Klaschka change the DNA of BI?

2. How should Klaschka develop a framework for innovation and institutionalize it at BI?
3. What metrics should Klaschka choose to measure his own performance as head of innovation?
4. What did Klaschka do to be innovative?
5. How do Klaschka’s actions relate to his development as innovative leader?